Website Maintenance and Support
…and the best part is that it costs much, much less than you’d expect!
The web support model streamlines workloads and provides a more efficient process to service websites that will benefit every customer. The overall goal is to provide better service, more service features, and allow clients to direct as much work as they need at a better price.
Fixed Rate Subscription
The website service model consists of fixed rate subscription plans that set consistent and pre-determined rates while eliminating most labor time tracking. Keep in mind that these plans allow plenty of maintenance and content service without incurring extra charges.
• The plans also include all web hosting and address renewals, so no more separate billings for those.
• If you pay monthly and decide to move or cancel your website, you owe nothing, even if third party hosts and registrar renewals were recently initiated under the plan. You always have the flexibility of moving to another provider if you wish.
• All hosting maintenance and administration is included. Content maintenance and updating vary by plan, which can go from minimal to unlimited based on what you need.
• Pay monthly and you're under no obligation. Or you can pay for an entire year, guaranteeing a full term's service without worrying about incremental charges.
• Payments can now be made by PayPal using various credit cards or PayPal accounts as well as traditional payment methods. Visit the StatusMark website and click on Payment Portal at the bottom of the page. www.statusmark.com
General Service Communication
When you send an support request email, the message is duplicated along several webmail and cell phone applications to my attention. This will alert me to any immediate needs that require quicker response times. Text and voice message options are available as well.
Website Support and Maintenance Plan
What Service and Coverage Can You Expect?